Epson Stylus Photo 960 Paper Jam Sensor Repair

The first time a paper crinkled upon loading in my new printer it damaged the jam sensor and the paper light
was always blinking with no remedy and could not print. Having had Epson send me a rebuilt unit (which was
dead on arrival I decided to look for a repair – here’s what I found – Apparently this is very common with these
printers – and not that hard to fix – just a poor design on their part.
Tools needed: Long regular screwdriver, Phillips screw driver, hot glue gun (or drop of epoxy), flashlight.
1. Turn off and unplug unit.
2. First remove the top cover by carefully popping it off the hinge pins manually.
3. Remove upper housing case– here is how:
Remove 4 phillips screws total – 2 just outside of cover hinges and two inside the front of the carriage
area – all visible from the top.
Once the screws are out lift the back of the case a little then with a long screw driver reach way down in the
front corners (2) and release two barbed “catches” that hold the front of the case down – flashlight is handy
here. Work the cover up and pull the ribbon cable out of the control switch circuit board (Note colored side
of ribbon cable is towards you) and peel the cable loose where it is stuck to the case to release case now
free. Manual service download